Throughout this Agreement, we may use certain words or phrases, and it is important that you understand the meaning of them. The list is not all-encompassing and no definition should be considered binding to the point that it renders this Agreement nonsensical:
- “Agreement” refers to these Terms of Service;
- “Service” refers to the services that we provide, including our WordPress themes (whether obtained from us via themeforest.net, our Site, directly via e-mail, or otherwise) and our Site itself;
- “Site” refers to our website, https://klbtheme.com;
- “KLBTheme” refers to our company; our Site; our Service; our KLBTheme Studio; or a combination of all or some of the preceding definitions, depending on the context in which the word is used;
- “User” refers to anyone who uses our Service, including general visitors to our Site;
- “Customer” refers to anyone who uses our KLBTheme Studio, including general visitors to our Site;
- “You” refers to you, the person who is entering into this Agreement with KLBTheme.
Data Storage Location
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
To receive product support, you have to register one or more Envato purchase codes on our site. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.
If you have registered on our site and have a valid support account, you can submit support tickets for assistance. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket.
When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string. We use Akismet to reduce spam, which means that this data, along with our site URL is sent to this service, in order to achieve spam protection. You can learn more about how the data is processed from the Akismet Privacy Page.
When you use the community forum, and information you post to the reply form will be publicly visible. Upload of images and file attachments is allowed. You are responsible for any attachments you upload. You IP address and any other personal data not directly offered by you through your comment, do not get stored by us.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. For more information, please see next section.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
- Server Credentials (For accessing your website when you request services from KLBTheme or KLBTheme Studio)
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
Third Party Access To Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
How Long We Retain Your Data
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
Your Data Rights
If you have a registered account on this site or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
If you have any questions, want to receive a copy of your stored data or have your data erased, please contact us at email@example.com
KLBTheme permits residents of the European Union to use its Service. Therefore, it is the intent of KLBTheme to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
Third Party Websites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Release of Your Data For Legal Purposes
At times it may become necessary or desirable to KLBTheme, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.